HELP BUGFORM                                         A.Sloman March 1990
                                             Updated J.Clinton July 1995

Use this form  for reporting bugs  in Poplog or  for making  enhancement
requests.

You can turn this HELP file  into a file called 'myreport' that  belongs
to you and will be saved on disk, if you type:

    <ENTER> name myreport <RETURN>

Please edit the file  as appropriate,  then send in your report  WITHOUT
this explanatory header.

If possible, send it by electronic mail to

    support@isl.co.uk

or else by post or fax to

    Poplog Support
    Integral Solutions Ltd
    Berk House
    Basing View
    Basingstoke
    Hampshire
    RG21 4RG
    UK

    Fax: +44 (0)1256 63467

Customers who  have  a maintenance  contract  with  ISL or  one  of  its
distributors are entitled to support -- in the form of bug-fixes,  work-
arounds, etc. -- for  any problems they are  having. Other Poplog  users
are not  guaranteed  a response,  but  we  do welcome  bug  reports  and
enhancement requests from everybody.

Note: If  you have  recently acquired  a new  version of  the  operating
system, and the bug  manifests itself ONLY on  the new version, then  it
MAY be the case that some of the libraries have changed and your problem
will go  away  if  you  re-link  Poplog,  as  described  in  the  Poplog
Installation Guide (the chapter on Rebuilding Poplog).

We can provide a faster and better  service if you help us by  following
these guidelines:

1. In the case of bugs, please keep original code/saved images, etc.,
   manifesting the bug available in case required for testing.

2. Please always tell us which make and model of computer you are using,
   which operating system and version it is running and the version of
   Poplog you are using.

3. Please give a precise description, including sufficient code to
   reproduce undesired behaviour.

4. Include a record of interaction if possible.

5. Please do not use vague statements such as:
    "There's something wrong with procedure FOO"
    "If I do X the results are bizarre"
    "I can't get X to work"
    "X doesn't seem able to handle big lists"
    "X doesn't work inside the editor..."

6. If the problem is a discrepancy between documentation and observed
   behaviour please specify which documentation file or manual.


TO SEND A BUG REPORT:
Delete everything up to and including the dashed line; fill in the form,
deleting any irrelevant headings, etc., then post. Thank you.
------------------------------------------------------------------------
to: support@isl.co.uk
re: Poplog User Report

Poplog User Report

Date:
Your Reference:
Your Name:
Your Address:

Your Email Address:
Your Telephone No.:
Your Fax No.:

Your priority:  High / Medium / Low

========================================================================

Documentation Problem

Document name:

Issue/date:

------------------------------------------------------------------------

Software Problem

Poplog Version:
Host Platform:
Operating System/Version:
Windowing System/Version:

Is the problem reproducible?
Has the machine been upgraded recently (e.g. OS)?
Problem occurs in: Pop11 / Lisp / Prolog / PML / Ved / Library
Evidence Enclosed
    Included in this message
    Disk/Tape
    Printout

------------------------------------------------------------------------

Enhancement Request

Poplog Version:
Host Platform:
Operating System/Version:
Windowing System/Version:

========================================================================

Description
(Give as much detail as necessary for us to replicate the problem)


========================================================================


--- C.all/help/bugform
--- Copyright University of Sussex 1995. All rights reserved. ----------
